Britemet Encrypted where it matters. Shared only with who you choose.
Your house holds Wi-Fi passwords, alarm and safe codes, insurance documents, and vendor history. Britemet Home treats those as the design centre: encrypted at rest, hidden by default, revealed only to the roles you allow - and never sold as a product.
How household data is protected
Six pillars. The full control list lives on its own page: Security posture.
AES-256-GCM field encryption
Highly sensitive values (Wi-Fi passwords, safe or alarm codes, optional medical vault fields) use envelope encryption with AES-256-GCM. Hidden by default; decrypt only for authorized roles on explicit reveal.
Role-based by default
Owners, admins, members, children, and sitters do not share one flat permission model. Visibility is scoped so people see the context they need - and not what they should not.
Audited sensitive actions
Vault reveals and other sensitive actions are logged for accountability. Support workflows keep ticket bodies in-app rather than copying them into email.
Your data is yours
Export household data anytime. Clear retention and deletion paths are a design goal - not lock-in through opacity. We do not profit from selling your records.
Cloud controls on AWS
Production architecture targets private networking, encrypted storage (KMS), secrets outside the image, TLS at the edge, and monitoring on AWS.
Specific claims only
This page describes mechanisms in the product and platform foundation. We do not claim external certifications (such as SOC 2 or ISO 27001) that we have not completed.
Everything we do to keep your data safe.
Eight control groups: encryption, roles, sign-in, audit, files, evidence seals, app and mobile hardening, and how Britemet Inc. runs the platform. Own page so the overview stays readable.
Open security postureProtection is half the story. The other half is what we refuse to do.
Encryption keeps data safe in our systems. Policy keeps it from becoming someone else’s product.
We do not profit from your household data.
Your maintenance history, inventory values, codes, documents, and family context are for running your home. They are not inventory we sell, rent, or package for advertisers or data brokers.
- We do not sell personal data to advertisers
- We do not build advertising profiles from household records
- We do not monetize AI prompts or household context as a secondary product
- Sub-processors run the service under our instructions - they are not a resale channel
We do not make money when you spend on the house.
Lead and marketplace models win when you hire or when pros buy access to you. That incentive changes ranking, urgency, and who gets your number. Britemet Home is subscription software only.
- No percentage of a repair or hire
- No selling your request as a lead
- No paid placement of contractors
- Vendor memory is your history, not a sponsored directory
Reporting a Vulnerability
If you believe you have found a security issue in Britemet Home or this website, we want to hear about it before anyone else does.
Email security@britemet.com
- Include enough detail to reproduce: affected URL or endpoint, steps, and what you observed.
- Please do not access, modify, or retain data belonging to anyone else, and do not run tests that degrade the service for others.
- Give us reasonable time to investigate and remediate before any public disclosure.
- We will acknowledge your report and keep you updated while we work on it.
Machine-readable contact details are published at /.well-known/security.txt. We do not currently operate a paid bug-bounty programme, but we credit reporters who ask to be named.
Questions about security?
Questions about how your household data is handled? Reach out anytime.